Frequently asked questions

Yes, Collect&Geek is free to download and use. The core features (showcase, social feed, Geek Wiki, marketplace) are completely free.

A premium subscription is in preparation. It will bring advanced features for the most active collectors.

Collect&Geek supports a wide range of categories: Figures (anime, manga, video games, superheroes), Funko Pops, LEGO, trading cards (Pokémon, Yu-Gi-Oh, Magic), manga and comics, video games and retrogaming, gaming accessories, and much more.

Collect&Geek is developed in Belgium and available throughout the French-speaking world: Belgium, France, Switzerland, Luxembourg, Canada and other French-speaking countries. Accessible on the web, iOS and Android.

The community is international and the marketplace enables exchanges between collectors across these regions.

Geeky is Collect&Geek's robot mascot! This little robot with a TV-shaped head and glowing cyan-blue eyes embodies the spirit of the platform: technology, geek passion, and an endearing personality.

You'll find him throughout the app to guide you through your experience.

Collect&Geek is available on iOS (App Store), Android (Google Play) and as a web version at collectngeek.com.

The mobile version is recommended for the best experience, especially for photographing and quickly adding items.

You can follow updates on social media (Discord, Instagram, TikTok and Facebook), as well as via the blog. Discord is the best place to get early access to new features.

Download the app or go to collectngeek.com. Registration takes just a few minutes with your email or via Google / Apple Sign In.

Once registered, you'll be guided to create your first collection and add your first item.

In the app, go to your profile (icon at the bottom right) then tap "Edit profile". You can change your profile photo, username (once every 30 days) and bio.

On the login screen, tap "Forgot password?". An email with a reset link will be sent to your address. The link is valid for 30 minutes.

Go to Settings → My account → Delete my account. The deletion is permanent after a 14-day grace period (you can cancel during this time).

All your data is deleted in accordance with GDPR. Your active marketplace listings are automatically closed.

On the user's profile, tap the three dots (⋯) then "Report". You can also report specific content (post, comment, listing) via the same menu.

Reports are handled within 24 to 48 hours.

Tap the "+" button (at the bottom center) then "Add to my collection". You can search for the item in the Geek Wiki or create it manually with your photos.

Then fill in the details: condition, personal notes.

Yes, your showcase is public by default. You can change the visibility of each collection from its settings: public, semi-private (visible only to your followers) or private (visible only to you).

Collect&Geek rewards your participation through an XP and badge system. You earn XP by adding items to your collection, posting on the feed, receiving likes, and engaging with the community.

Badges reward key milestones: size of your collection, daily activity streak, contributions to the Geek Wiki. Your level and badges are visible on your profile.

There is no limit to the number of items you can add to your collection.

Collection export (CSV, PDF) is a feature currently in development. It will be available soon.

On an item's page in your collection, tap "List for sale". Set the price, condition, shipping terms and a description. The listing goes live immediately.

Yes, listing items is completely free.

Integrated payment is currently in development. In the meantime, buyer and seller agree on payment and shipping terms directly via the app's integrated messaging.

We recommend using tracked shipping to secure the transaction.

Transactions happen directly between buyer and seller. If there's a dispute, use the messaging feature to find an amicable solution.

Collect&Geek does not get involved in disputes between users. A buyer protection system will be introduced alongside payment integration.

iOS 15 and above (iPhone and iPad). Android 9.0 and above. Web desktop version compatible with Chrome, Firefox, Safari and Edge.

The app requires an internet connection to work.

You can use the Support button in Settings, or write to us directly via the contact page or on Discord.

Updates are available through the App Store and Google Play. We recommend enabling automatic updates to get the latest fixes and features.

Release notes are available on the blog and in the app's changelog.